International
A large portion of our business is providing Wells internationally. By buying directly from our factory, you can save the mark-up of a local reseller who would also pass on the shipping cost. With today's easy communication, payment methods, and shipping options, combined with our ever-ready inventory, it is our pleasure to serve international customers with the same speed and service as those in the USA.
We don't publish individual customers unless they have given us permission to show their pictures on this and other website pages. You can see significant list of international public locations like museums and zoos here.
This page includes shipping information along with other international details.
Thanks for such a smooth international transaction. Some things we order from our nearest town take Best regards, M. Bishop, Carisbrooke Castle Museum |
"Just to let you know that the Wishing Well has arrived safely in less than a week, and we put it into immediate operation.
Shipping
We get shipping rates from a variety of carriers who specialize in consolidating with other freight to save our customers money. Shipping quotes are time-sensitive, so it is best to wait until you are close to being able to make a decision before asking for a specific shipping quote. When you are ready, please let us know your full street address (must be commercial, cannot be residential) and the name of the nearest international airport.*
*If you can pick up the shipment from a nearby international airport (or seaport if ordering a large quantity, it can save considerable cost. If that is possible for you, please include the name of the airport and its city, and we will include the shipping cost to the port in our quote to you.
For your general reference, the shipping cost for a Three-Footer to Canada is usually between $175 and $250 depending on the Province. Shipping to Western Europe and major cities in Australia and Asia is usually between $300 and $500.
We have included the dimensions of the boxes here.
If you want us to ship to your freight forwarder in the USA, the shipping prices on this page apply.
Seven-Footer Shipping information is further below...
Shipping Confirmation and Tracking Links: We always email shipping confirmation and tracking link.
Terms
Some organizations in Canada, Alaska, and Hawaii are allowed to order with the payment "Due Upon Receipt". All orders from outside the USA and Canada require pre-payment. The majority of our international customers use bank wire transfers which is also our preference. Some use bank checks in USD. Credit cards cannot be used for Wells shipped internationally.
Ordering
When we have answered all your questions and you have decided on the size, color, and quantity, contact us with your full street address (must be commercial, cannot be residential) and/or the name of the nearest international airport. We will prepare a Pro-Forma Invoice that includes our bank wire information and the timing of the shipment based on the inventory at that time. If we have the size and color that you need in stock, we will hold it for you if you confirm the bank wire within 2 days. We take care of the rest of the paperwork regarding the grant.
Timing
We inventory quantities of Three-Footers in all colors and can usually ship within 1 business day of receipt of payment based on the above terms. If a large order that we need to schedule and build, it usually takes no more than 2 weeks.
Miscellaneous International Information
International Import Costs - Be Prepared
If you are outside the USA, your country might charge import duty, customs fees, and/or taxes, and they often require a brokerage agency to collect and process those fees which also charges for their services. We do not include these fees in our prices. We only collect the cost of the goods and the shipping and insurance. You are responsible for any fees related to importing into your country just as we are responsible for any export fees out of the USA. We cannot estimate import costs, but you should be able to find an applicable page on your government's website. For instance, in Canada, it is www.cbsa.gc.ca. In the United Kingdom, it is www.hmrc.gov.uk. In most countries, you have the option of handling your own "brokerage" which will be explained on your applicable government website. But all shipping companies have professional brokerage firms available that will gladly process the government documents and fees for you...and charge you for that service of course. They will bill you for that, or collect it at the time of delivery.
English Language Signs and Stickers
Our signs and stickers are in English. If you do not want English signs and stickers, you will need to make the poster-signs and/or stickers in your language. Fortunately, with today's computer printers, this is very easy and we can provide a tutorial to help you. We can include samples with your Well.
Signs: Glossy 4-color poster signs fit into the plastic sign frames. They are included with the Two and Three-Footers as shown here. Seven-Footers do not come with a generic sign since it is always custom made and signs are optional. Most customers, even in America, have their 7-Footer signs made locally.
Stickers: There are 2 Drop Coins Here stickers and 1 Test Your Skill sticker on each Two and Three-Footer Well. There are 4 Coins and Test Your Skill stickers on the Seven-Footers. Because of our volume, we have the stickers made and die-cut in large volumes. They are very durable with a clear-coat finish. For small quantities in your language, the simplest way to make them is to print them as white letters on black background. You can use any good paper stock or find peel-and-stick labels from an office supply store (look for shipping label sheets) and make them on your own computer to get started. You would make the black background a little larger than the final size of the stickers, cut out the shape with scissors using our samples as a tracing guide, then apply wide clear packing tape over and beyond the sticker, and then cut the tape around the sticker with about 1/8 inch (.318cm) of tape border. If you use this method, you don’t need peel-and-stick labels because the tape border will bond to the surface. This works very well to get started, but is not durable enough to be a good long-term solution.
Permanent Stickers: For the long-term, you will probably want to have them made by a local professional small sign or print shop that uses the common method of computer printing on vinyl. They can include a “Mylar” clear cover layer for additional durability. Just have them make the stickers a little larger than you need, and then you can cut them into the final shape with scissors. We suggest that you make about 3 sets per Well so you have some spares. This is not very expensive, and you might be able to talk them into donating them to you. In fact, we have had some customers who have gotten the sign shop to sponsor their Wells as described here. If you carry a Well in, along with the sample stickers to show them what you need, it is an easy transition to explain where you will be placing the Well, letting them know you are going to be getting a sponsor, and suggesting that they might even want to consider that role for themselves!!! If they don't want to sponsor a Well, you can invite them to sponsor the signs and stickers by adding a small, "Made by _____" note on the bottom.
Temporary Stickers: If you plan to make your own temporary stickers so you can start raising money right away, we recommend that you wait until you receive our samples. Then you can follow the temporary sticker instructions here.
WHEN YOU PLACE YOUR INTERNATIONAL ORDER, PLEASE TELL US IF YOU WANT US TO APPLY THE STICKERS OR JUST INCLUDE SAMPLES.
This Seven-Footer was sponsored by a lady in Colorado, in memory of her husband, for a Rotary Club in Mexico. It is located in a new shopping mall that only has half -occupancy so far. Still, they reported $30,000 pesos during the first 4 months! That is fantastic, especially in this tough tourist economy. Personal and family sponsorships are a very popular way to fund Wells. Click here to read more about how to find a sponsor. |
Seven-Footer in Puerto Vallarta Mexico
Crating and Shipping Cost for Seven Footers
Seven-Footers are custom-crated (fully enclosed and padded) and strapped to a pallet. The total dimensions including the pallet are 72"x72"x46" high (182.8cm x 182.8cm x 116cm). The total weight is 240 pounds (109 kgs). It ships as Class 250 freight. When one Seven-Footer is ordered, the packaging is a "DO NOT STACK" format. We can include 1 Three-Footer and up to 50 toys inside the Seven-Footer at no additional shipping cost.
It is possible to unstrap the padded crating from the pallet and hand-lift the Well off the truck. Two average-strength men can lift it, but four are better. It is not terribly heavy…just bulky. Be advised that it may arrive in a large truck as we do not have any control over the size of the delivery vehicle.
Crating is included in the shipping. Or, you may pick up the Well at our fiberglass factory in Lebanon Ohio. This would require a pickup, trailer, or other similar vehicle.
Shipping varies depending on the location, ranging from $150 to $825 to USA and Canadian destinations. International air freight is usually between $1,400 to $2,500 for most countries. Sea freight doesn't make sense unless you are getting large quantities.
Multiple Wells: Many customers who get a Seven-Footer also get Two or Three-Footers and some toys. We can fit some of these into the open spaces inside the crating of the Seven-Footers AT NO ADDITIONAL SHIPPING COST. This is because the dimensional-weight of the Seven-Footer is enough greater than its actual weight that adding more weight doesn't change the shipping cost. For instance, this picture shows a Seven-Footer, 3 Three-Footers, and 100 Mini-Well Toys bound for Beijing China before the crate is closed. Other combinations of sizes and quantities are also possible. We will gladly combine packaging to help you save shipping cost.
Seven Footer Coin Guide Option
If your Seven-Footer will ONLY be used for physics demonstrations with balls (ball bearings, marbles, bb's, etc.), you can order it WITHOUT the plastic coin-guides on the top of the ramps shown here. Otherwise, we will include the coin-guides, and you can still use it for demonstrations with balls since they don't need to be launched from the top of the ramps.
Ordering
When we have answered all your questions and you have decided on the size, color, and quantity, contact us with your full street address (must be commercial, cannot be residential) and/or the name of the nearest international airport. We will prepare a Pro-Forma Invoice that includes our bank wire information and the timing of the shipment based on the inventory at that time. If we have the size and color that you need in stock, we will hold it for you if you confirm the bank wire within 2 days. We take care of the rest of the paperwork regarding the grant.
Timing
We inventory quantities of Three-Footers in all colors and can usually ship within 1 business day of receipt of payment based on the above terms. If a large order that we need to schedule and build, it usually takes no more than 2 weeks.
